1. Our Pricing
Nadia Solver NG may provide free learning tools alongside paid features, subscriptions or educational packages.
The price of each paid option will be displayed on the relevant pricing page or checkout screen before payment.
If a Premium option is advertised at ₦1,000, the checkout page must clearly state what that payment covers—for example, a defined subscription period, a one-time purchase or a specific package.
A price alone does not establish the subscription duration. Please check the displayed plan details before purchasing.
Prices may change for future purchases. Any change will be reflected on the platform before the new price is charged. Changes will not override applicable contractual or legal rights.
2. What Your Purchase Includes
Before completing a purchase, review the features listed for your selected plan.
Paid access may include particular educational tools, usage allowances or other benefits, depending on the package offered at the time.
We will make reasonable efforts to ensure that the features described on the checkout page correspond to the plan being sold.
Features that are still being tested, unavailable or not included in your selected plan should not be represented as guaranteed benefits.
3. Payment Processing
Payments may be processed by an authorised third-party payment provider.
Depending on the payment method, you may receive a transaction reference, receipt or confirmation message.
A successful payment does not necessarily mean that Premium access has activated immediately. If your payment succeeds but access remains unavailable, contact [email protected] and provide your transaction reference.
Do not send your card PIN, OTP, password or full card details.
4. When a Refund May Be Considered
You may contact us to request a refund in circumstances such as:
- You were charged more than the amount displayed at checkout.
- The same purchase was charged more than once.
- A payment succeeded, but the purchased access was not provided and we could not reasonably resolve the problem.
- The purchase was affected by a significant technical failure attributable to the service.
- A refund is required under applicable law.
- Another exceptional circumstance justifies a refund under the terms of your purchase.
Each request will be assessed based on the payment record, the service provided, the circumstances and applicable law.
5. When a Refund May Not Be Available
A refund may not be available where:
- The service was delivered as described and there is no applicable legal or contractual right to a refund.
- A user changes their mind after receiving and using a digital service, where the law permits the refund to be declined.
- The problem resulted from an unsupported device, misuse or circumstances outside our reasonable control and no refund is otherwise required.
These examples do not override mandatory consumer protections. We will not rely on this policy to deny a refund where applicable law requires one.
6. How to Request a Refund
Message [email protected] with the subject line:
Refund Request — Nadia Solver NG
Include the following information:
- The Gmail address associated with your account, if applicable.
- The payment date.
- The amount paid.
- Your transaction reference.
- A short explanation of the problem.
Please do not email full card details, PINs, passwords or OTPs.
We may request reasonable additional information to verify the transaction and assess your request.
7. Review and Processing
We will review refund requests within a reasonable period.
If a refund is approved, the refund will generally be sent through the original payment method where supported and appropriate. The time it takes for the funds to appear may depend on the payment provider and the user's financial institution.
We cannot guarantee a specific processing time unless the relevant provider's rules and our operational arrangements support that commitment.
If we decline a request, we will aim to explain the reason where reasonably appropriate.
8. Subscription Cancellation
If recurring subscriptions are offered, the checkout page will explain the renewal period, recurring charge and cancellation process.
Users should cancel before the next renewal date if they do not want another charge. Cancellation will stop future renewals according to the terms of the plan, but it does not automatically entitle a user to a refund for a previous payment.
If a plan is a one-time purchase rather than a recurring subscription, we will identify it accordingly.
We will not describe a plan as recurring unless recurring billing is actually enabled and disclosed before purchase.
9. Failed or Pending Payments
If a payment appears pending, avoid repeatedly attempting the same payment until you have checked its status with your payment provider or bank.
If your account was debited but the order remains incomplete, contact us with the transaction reference so we can investigate.
Where a payment failed and no funds were captured, no purchase may have been completed. Any reversal of funds depends on the payment provider or financial institution and the circumstances.
10. Changes to Pricing and Refund Terms
We may update this policy when our services or legal obligations change.
The version published on the website applies subject to the terms of the relevant purchase and any rights that cannot lawfully be changed retrospectively.
We will make reasonable efforts to communicate material changes affecting existing paid users where required.
11. Contact Us
For pricing questions, payment issues, cancellation or refund requests:
Gmail: [email protected]
Website: https://nadiasolver.com
Please include your transaction reference when relevant, but never send confidential payment credentials.